WReservation

Appointment and booking management: WReservation

WReservation is the booking module of the WApps business management ecosystem. Define services with duration and price, set availability per staff member or room, and let customers book themselves.

Start your 30-day free trial

Web based·One WApps account·6 key outcomes·Page updated: 25 July 2026

Interface previewWReservation / WApps

15-second product tour

Define services with duration and price, set staff and working hours, and let customers book themselves from the web or WhatsApp.

Interactive mini demo

Try it now:Pick a service, tap one of the open slots, and create the booking.

WApps / WReservation1 booking awaiting approval

New booking

Open slots are calculated from service duration, buffers and working hours.

Service

Consultation45 min · ₺750

Provider

EKTeam member 1

Open slots · 31 Jul3 open

Struck-through slots are taken — no double booking.

Core workflow

How does WReservation work in three steps?

Who uses it?: Service businesses that work by appointment
What goes in?: Service duration and price, staff and resource availability, working hours
What becomes visible?: Confirmed bookings and a utilisation view

01
Define services and staff
Enter each service’s duration, price and buffer, then set working hours per staff member or room.
02
Share the booking page
Share the page for your business so customers can see open slots and book themselves.
03
Confirm and track
Approve the booking or let it confirm instantly, then follow completed, cancelled and no-show records.

What is WReservation?

WReservation is a web-based booking management tool that handles appointments for service businesses. It calculates open slots from service duration, staff availability and working hours, and lets customers book themselves through a shared page or over WhatsApp. It is part of the WApps suite.

Problem and approach

What WReservation handles — and what it doesn't

WReservation owns the stretch from taking a booking to completing it: defining services and durations, staff and room availability, working hours and blocked times, customer self-booking, approval and recording no-shows. What it does not do is equally clear: it does not collect payment or issue invoices (WFinance), manage support requests (WSupport) or build proposals (WProposal). Online payment collection is outside its scope.

Customers book themselvesBooking over WhatsAppAvailability calculates itself

Impact on the workflow

Customers book themselves

Open a booking page for your business and customers pick the service, staff member, day and time themselves. Bookings arrive outside working hours too, without waiting for the phone to ring.

Booking over WhatsApp

Customers can also book by messaging on WhatsApp: service, staff, date and time are asked step by step, then name and phone are collected and the booking is created. They never leave the channel they already use.

Availability calculates itself

Service duration, the buffer you set before and after, staff working hours and blocked times are all evaluated together, so a second booking never lands on an occupied slot.

Implementation notes

Service definitions

Each service is defined with duration, price, currency, capacity and colour, with separate buffer time before and after.

Working hours and breaks

Opening and closing times per weekday, mid-day breaks and slot intervals are configured; holidays and leave are marked as blocked time.

Resource types

A booking's subject can be a staff member, a generic resource, a room or a piece of equipment, each with its own availability.

Shareable booking page

Customers book through a page at your business's own address, which you can keep open or closed.

WhatsApp connection

A WhatsApp number is connected and the booking flow runs in chat; the confirmation message template is configured in the product.

Continue exploring

Frequently asked questions

01Do customers need an account to book?

No. Bookings are created from the page you share using just a name and phone number; there is no sign-up step.

02Can I take online payments?

No. WReservation manages the booking, not the payment. You can display the price on the service, and use WFinance to track collection.

03Does each staff member get their own calendar?

Next step